Hello and welcome to the zollgate privacy policy. At zollgate, we are dedicated to ensuring the safety and security of your personal information, handling it in accordance with our legal obligations. This Privacy Policy outlines the purposes for which we process your personal information, your rights, who we share it with, and other essential information.

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Please review it carefully, and if you disagree, kindly refrain from visiting www.zollgate.com or using our services.

By using our services, you confirm acceptance of how we process your personal information. This Privacy Policy is an integral part of our Website's terms and conditions ("Terms"), and capitalized words and phrases herein have the same meaning as those in our Terms.

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If you have concerns, feel free to contact us at info@zollgate.com.

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About zollgate

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We are zollgate, trading as zollgate (referred to as 'zollgate,' 'we,' 'our,' or 'us' in this Privacy Policy). Zollgate is a company with registered company number TBD We act as the data controller for the personal information processed in accordance with this Privacy Policy.

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About this Privacy Policy

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This Privacy Policy applies to the personal information we collect about you through our services, whether in person, by telephone, by post, via our Website, or any other digital products, through our social media platforms, from third parties, and when you otherwise communicate with us.

This Privacy Policy may change, and the up-to-date version will always be available on our Website. We will notify you of any significant changes.

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The Personal Information We Collect, How We Collect It, and Why

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Basic Personal Information You Provide:

When you use or purchase our services, we may collect basic information such as your name or email address. We collect this information to personally identify you, communicate with you, confirm eligibility, and customize our Website or services.

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Information We Collect Automatically:

When visiting or using our Website or services, we may automatically collect information about your interactions, such as IP address. We use this information to deliver a personalized service, understand our users, and improve our Website and services over time.

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Legal Basis for Processing Personal Information:

We process your information in line with applicable data protection laws, such as the EU Data Protection Act and the EU General Data Protection Regulation. The legal bases for processing your personal information are detailed in the table above, including consent, performance of a contract, and legitimate interests.

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When Do We Disclose Your Personal Information?

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We may disclose your information for specific purposes and to third parties. Further details are provided in the respective sections.

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Communications

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Marketing Communications:

To keep you informed about our services, we may send communications. You can manage your preferences at any time.

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Service Communications:

We may send communications related to service updates or customer satisfaction surveys, as we have a legitimate interest in providing the best service.

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How Long Do We Store Your Personal Information?

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We retain your personal information only as long as necessary for providing our Website and/or services and for legitimate business purposes. Retention periods vary based on legal obligations and business needs.

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Security of Your Personal Information

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We implement appropriate measures to secure your personal information, protecting against unauthorized access. In certain cases, information may be transferred outside the [Country] with appropriate safeguards.

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Links

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Our Website may contain links to third-party websites, and this Privacy Policy applies only to the personal information we collect. We are not responsible for third-party privacy practices.

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Your Rights and Choices

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Under EU data protection laws, you have rights such as access, updating, deletion, restricting processing, objecting, and data portability. For more information and to exercise your rights, contact us at info@zollgate.com.

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Contacting Us

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If you have questions or concerns about how we handle your personal information, contact us at info@zollgate.com. If unsatisfied, you have the right to lodge a complaint with the European Data Protection Board (EDPB)

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Cookies

We may use cookies to monitor your use of Zollgate for improvements. You can manage cookies in your browser settings.

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General

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You may not transfer your rights under this Privacy Policy. We may transfer our rights under this policy where it doesn't affect your rights. If any provision is deemed invalid, the other provisions remain valid. No delay in exercising rights will be deemed a waiver.
 

This Privacy Policy is governed by the laws of EU and subject to the exclusive jurisdiction of the Germany laws.